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General guidelines

General

The purpose of this document is to ensure that quality service is provided at all times in [ICAO] airspace, and also so that a controller will never find himself submerged, and unable to cope.

It is mandatory for all IVAO members controlling a [ICAO] position to follow these guidelines. Users who do not comply may be asked to close their position.

The guidelines

  1. Active controllers should be able to use all functions of IvAc, and have read the manual thoroughly.

  2. All controllers must maintain their ATIS with the following information:
    - Position name (Full name, not ICAO code. e.g. 'Heathrow Director', not EGLL_N_APP)
    - Voice channel (if applicable)
    - Weather / runway information / TA/TL (if applicable)
    - No unnecessary remarks in the remarks section

  3. The language used for aviation in the [ICAO] is english and must be used at all times..

  4. All controllers must use standard [ICAO] phraseology at all times.

  5. When available, controllers should read and understand the appropriate airport/sector procedures before logging on. If you should have any doubts please don't hesitate to contact the FIR chief, or AOC if there is no chief.

  6. Controllers are required to have all applicable charts available while on duty (for centre controllers this can be quite a bunch).

  7. Controllers must make proper use of all datatag labels (F5 = cleared waypoint, F7 = cleared speed, and F8 = cleared altitude) when handing-off to adjacent sectors. We highly recommend you use these functions at all times, unless you prefer using the paper flight strips available in the downloads section..

In addition to the above controllers are required to meet the requirements set out in the position SOPs.

Visiting controllers

The [Division] division welcomes all IVAO members regardless of their division to come and control in the [ICAO], but we expect them to comply with all procedures just like any [ICAO] Air Traffic Controller. Also we recommend you contact our staff (if online) to introduce yourselves. We reserve the right to ask you to close your position if you do not respect the Division procedures.


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